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Speaker profile
Sandra Mikuš
IT Director
Hrvatski Telekom

Sandra Mikuš currently holds the position of IT Director at Hrvatski Telekom, a subsidiary of Deutsche Telekom Group. Sandra has 20+ years of extensive experience in operational and executive management in various corporations and industries.

Sandra has a Master’s Degree in Automatics and Process Computing obtained at University of Zagreb, Faculty of Electrical Engineering. She has extensive experience in lecturing as well as in academic research and publishing, and has successfully led numerous IT projects.

At Hrvatski Telekom, Sandra started as Director of eBusiness (webshop and online support).  Having acquired a thorough understanding of business users and their needs as well as new trends in digitalization, Sandra took over the position of IT Director with the job of defining the new strategy and implementation of the transformation programme at Hrvatski Telekom. Her tasks include following technology trends and applying innovative strategic views of the use of IT/technology for digitalization and transformation.

Under Sandra’s direction is the IT division responsible for supporting of CRM, Billing, Order Management, OSS, Master Data Management, BI, SAP etc.

Agenda sessions

Day 1

May 15, 2017

  • OSS/BSS of the Future Live!

    • 12:25 pm
      CASE STUDY: BSS Transformation to enable the DevOps centre of the future