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Speaker profile
Patrick Büch
Head of Service Management

Patrick Büch heads the business line Service Management at FNT GmbH. In this role, he manages the service management portfolio of FNT and advances the market entry of FNT ServicePlanet. Previously, Patrick, who holds a degree in electrical engineering, was involved in several Enterprise Architecture (EA) projects as business development manager and consultant around the world at IDS Scheer AG and Software AG, before taking charge of Product Management and Marketing of the ARIS EA Platform. With more than 17 years of industry experience in the fields of Enterprise Architecture, Business Process Management and Service Management he is a frequent speaker on these topics.

Agenda sessions

Day 2

May 16, 2017

  • Agile Ops and IT Live!

    Athena Auditorium
    • 5:10 pm
      CASE STUDY: Catalogue Driven Operations and Asset Lifecycle Management at Swisscom