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Speaker profile
Muez Yihdego
Chief Customer Service Officer
ethio telecom

Muez is the Chief Customer Service Officer at Ethio Telecom. He began his career as an electrical engineer, planning and designing the installation of electrics in new buildings. Muez has a BSc in electrical engineering, and is currently working towards an MBA.

During the Eritrean-Ethiopian War, Muez volunteered in various roles, including raising awareness of explosive devices for civilians caught up in the conflict.

Agenda sessions

Day 2

May 16, 2017

  • Customer Centricity Live!

    • 11:55 am
      FEATURED PRESENTATION: Strengthening up your Personalization Strategy to Attract and Retain Customers