George is the Chief Systems Architect for BT. With over 28 years of experience in all aspects of software engineering. George has been leading architectural transformations within BT for over 13 years. He was one of the original authors and creators of BT’s Service Oriented Architecture which has persisted, and evolved, and has enabled the transformation of BT from a telephone company to the digital service provider that it is today. The architecture is centred on delivering excellent customer experience in a predictable and repeatable manner. In recent years George has increasingly taken on a data security role across BT, ensuring that the data we process is subject to the appropriate privacy rules.