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Speaker profile
Gabriele Scarponi
Chief Information Officer
Sky Italia

Gabriele Scarponi is Chief Information Officer in Sky Italia. He is responsible for IT strategy, applications development, operations and infrastructure management.

He joined the company as Head of Business Intelligence Systems in 2006 to lead highly innovative initiatives in Business and Marketing Intelligence areas then became Head of Business Support Systems and then Head of CRM Systems development. Prior to joining Sky Italia, Gabriele has matured a long lasting experience in Business Intelligence and CRM Systems. Such experience was developed care of Telecom Italia firstly and later Vodafone, focusing on systems development and analytics design for Telecommunications and Media industries. He is graduate in Computer Science at University of Pisa.

Agenda sessions

Day 3

May 17, 2017

  • Customer Centricity Live!

    • Tracking Digital Footprints: Capturing the Elusive 360 Degree view of your Customer
      Chair: Paul Morrisey, Ambassador for Big Data Analytics and Customer Experience, TM Forum
    • 4:00 pm
      CASE STUDY: Generating an Integrated, Standards-Based Approach to Connect all Customer Endpoints