Rebecca Sendel is the Senior Director of the Business Assurance Program for the TM Forum. Some of the key projects she manages include Customer Engagement, Big Data Analytics and Revenue Management. Rebecca has worked in the communications industry for almost 25 years focusing on operational and business support systems for the majority of her career. For the last 14 years, she has held leadership positions in product management and marketing at TM Forum. Prior to the TM Forum she was with software supplier, Astracon, and spent 9 years with Motorola’s wireless infrastructure division. Rebecca holds a BS in Electrical Engineering from Lehigh University and an MBA from Northwestern’s Kellogg Graduate School of Management.