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Speaker profile
Philipp Ryffel
Head of Product Management Fabrication
Swisscom AG

For the past 15 years, Philipp has developed his career, skills and expertise in leading efficiency programs and service management in the banking sector and telco industries.

For the past decade, Philipp has been working for Switzerland’s biggest ICT Provider, Swisscom AG. As the manager for several efficiency programs, process Owner Demand Management, Catalogue Management and founder of a european network benchmarking community, he has built up his knowhow in complex technologies and ICT products.

Currently, Philipp is leading Swisscom’s catalogue driven technical product management for Network-, IT- and Application Services on the production side. With this initiative, Swisscom will bring Operation and Customer Units together and build a service-focused lifecycle management to force digitalization and get the next steps into industry 4.0.

Agenda sessions

Day 2

May 16, 2017

  • Agile Operations & IT Live!

    • 5:10 pm
      CASE STUDY: Catalogue Driven Operations and Asset Lifecycle Management at Swisscom