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Speaker profile
Gabriele Scarponi
Sky Italia

Gabriele Scarponi has worked with Sky Italia first as Business Intelligence Manager and then Customer Management & Business Intelligence Systems Development Manager since 2006. Prior to this he held roles with Vodafone and Synesis, both as Business Intelligence Manager.

Agenda sessions

Day 3

May 17, 2017

  • Customer Centricity Live!

    • Tracking Digital Footprints: Capturing the Elusive 360 Degree view of your Customer
      Chair: Paul Morrisey, Ambassador for Big Data Analytics and Customer Experience, TM Forum
    • 4:00 pm
      CASE STUDY: Generating an Integrated, Standards-Based Approach to Connect all Customer Endpoints