Emi joined the major project at NTT East to transform the core communication service system into a new platform in July 2016. This project is very important in the company’s overall business and also presents many difficulties. As project manager of system development, Emi and her team have overcome many of these challenges.
Emi acquired the ITIL expert qualification in 2012 and is a strong advocate for International standards and frameworks, which have greatly helped when facing challenges in transformation.
Through the experience of R&D, operation and maintenance since joining NTT East in 2008, Emi has strengthened her belief in the importance of learning of international standards and best practices to improve both business and operations.