Diamond Sponsor
Platinum sponsor
Gold and silver sponsor

QuEST Forum EMEA Service Providers and Suppliers Summit 18-19 May


New for 2017. Register for TM Forum Live! and attend QuEST Forum’s event for no additional cost!

QuEST Forum’s 2017 EMEA Service Providers and Suppliers Summit will bring together some of the greatest minds in ICT. This year’s event will be a thought-provoking blend of keynote & executive speakers, panel discussions, networking events & more! It is sure to be an intensive learning experience and unique networking opportunity for all who attend.

With a theme of “Customer Experience Driven by Collaboration and Innovation in ICT”, the 2017 EMEA regional event will address some of the most pressing, current and future industry topics. Being held in co-location with TM Forum Live! and included as a part of your regular registration, this summit will feature presentations from an impressive lineup of industry leaders from top companies.

While in attendance, you will have a unique opportunity to:

  • Learn and share best practices with ICT professionals
  • Gain insight to ICT tools and information that you can share with your organization
  • Network! Network! Network! Connect, collaborate and learn from your ICT industry peers
  • Earn Continuing Education Units (CEU)
  • Discover firsthand insights on benchmarking and measurements
  • Start a dialog with suppliers and service providers from around the world who will be presenting real-world solutions they’ve implemented as best practices

For questions or additional information, please contact Donna Reed.


*Please note the location for the second day of the Summit will move from the Acropolis to a Nice location to be confirmed.

Outline Agenda

Thursday May 18

  • 9:00AM – 10:45AM: Keynote Presentations
  • 10:45AM – 11:15AM: Break
  • 11:15AM – 12:45PM: Executive Presentations
  • 12:45PM – 2:00PM:  Lunch
  • 2:00PM – 3:30PM:    Industry Panels
  • 3:30PM – 4:00PM:    Break
  • 4:00PM – 5:30PM:    Customer Experience and TL 9000 Update

Friday May 19

  • 8:30AM – 10:00AM: TL 9000 Jumpstart
  • 10:00AM – 11:15AM: KPI Meeting on Measurement Development